Privacy Policy

Last Updated: 10th March, 2025

Syntax Saga ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform. By accessing our services, you agree to the practices described below.

1. Information We Collect

We collect the following types of data:

  • Personal Information:
    • Name, email address, and payment details (processed securely via third parties like PayU, Google Authentication).
    • Account credentials (username, password).
  • Usage Data:
    • IP address, browser type, device information.
    • Pages visited, time spent, and interactions with content.
  • Voluntary Data:
    • Feedback, survey responses, or forum comments.

2. How We Use Your Information

We use your data to:

  • Provide access to content and manage subscriptions.
  • Improve platform functionality and user experience.
  • Communicate updates, promotions, or policy changes (you can opt out anytime).
  • Prevent fraud, enforce terms, and comply with legal obligations.

3. Data Sharing

We do not sell your data. We may share it with:

  • Service Providers: Payment processors (PayU), analytics tools (Google Analytics), and hosting providers.
  • Legal Compliance: Authorities if required by law (e.g., court orders).
  • Business Transfers: In mergers, acquisitions, or asset sales.

4. Data Security

We implement safeguards to protect your data, including:

  • Encryption (SSL/TLS) for data transfers.
  • Regular security audits and access controls.
  • Secure storage of payment details (handled by PCI-compliant processors).

5. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Request data portability or restrict processing.
  • Withdraw consent (where applicable).

To exercise these rights, contact shashank@syntaxsaga.com.

6. Cookies and Tracking

  • Cookies: We use cookies to remember preferences and analyze traffic. You can disable cookies via browser settings.
  • Third-Party Tools: Google Analytics, or advertising platforms may track usage (see their policies for opt-out options).

7. Data Retention

We retain your data only as long as necessary:

  • Account data: Until deletion is requested.
  • Payment records: As required by law (e.g., tax compliance).
  • Aggregated/anonymized data: Indefinitely for analytics.

8. Children’s Privacy

Our platform is not intended for users under 16. We do not knowingly collect data from minors.

9. Changes to This Policy

Updates will be posted here with a revised "Last Updated" date. Continued use constitutes acceptance.

11. Contact Us

For questions, requests, or complaints:
shashank@syntaxsaga.com
or visit https://syntaxsaga.com/contact